Shipping And Handeling

What shipping carriers do you use?

Igor & James provides worldwide shipping through: PostNL, DPD and DHL EXPRESS For international shipments we partnered up with DHL Express to take care of your order, for fast en reliable shipments. This is including the On Demand Delivery service.Once your order will be shipped you ...
Igor & James - Customs Statement

For orders shipped outside of the Netherlands, you should consult the customs legislations of your country. We do not take responsibility for duty fees, brokerage fees and shipment delays due to customs, if any.
What are the shipping delivery times?

Shipping in the Netherlands it can take up to 1-2 working days. It can take up to 3-5 working days to receive your package in Europe. If you choose DHL Express to take care of your orde all orders throughout Europe will be delivered next day. Shipments to US will take up to 1-2 days. The ...
I didn’t receive my tracking number?

Please contact our Customer Service by e-mail: customerservice@igorjames.com and we will provide you a new tracking number and check out where the procedure went wrong. Once your order will be shipped you receive a notification of DHL EXPRESS ON DEMAND DELIVERY (DHL ODD) Or DPD. You will ...
To which countries do you ship?

Igor & James ships worldwide and we do it fast!