Shopping Information
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What payment methods do you accept?
We accept payments for our webshop by: iDeal, Mistercash, Sofortbanking and Paypal.
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How do I make a purchase?
Check out the webshop to make a purchase. Select your favourite item, the right size and add your order to the cart. If you are ready to purchase, select proceed to checkout. Then you should enter your details, unless you already have an account, and choose the shipping- and payment method. ...
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I haven’t received a confirmation mail.
Please send an email to: customerservice@igorjames.com and ask for your confirmation mail. We will send the confirmation mail as soon as possible.
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My discount coupon code is not working.
Please check if you inserted the discount coupon code correctly. It's highly case-sensitive! If the discount coupon code is still not working, please contact us at customerservice@igorjames.com.
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I see "Stichting Pay" on my payment receipt?
Stichting Pay (Pay.nl) is our Payment Service Provider also know as a PSP. Our PSP handles all payment methods and money refunds including Paypal, all bank transfers, card and creditcard payments.
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Can i use my discount coupon on Sale items?
No, the discount coupon does not work on items that are in the Sale. When putting Sale and non Sale items in you're shopping cart, it's still possible to use the discount coupon. It will then only take the discount of the non Sale items.