During the processing we conform to the requirements of the applicable data protection legislation.

This means we:

• clearly specify our purposes before we process personal data, by using this Privacy Statement;
• limit our collection of personal data to only the personal data needed for legitimate purposes;
• first ask for explicit permission to process your personal data in cases where your permission is required;
• take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf;
• respect your right to inspect, correct or delete your personal data held by us. Igor & James is the party responsible for all data processing. In this privacy statement, we will explain which personal data we collect and for which purposes. We recommend that you read it carefully.

Handling your order:
We will use your personal data when handling your order.
We may share your data with the delivery service to have your order delivered.
We may also obtain information on your payment from your bank or credit card company.
For this purpose, we use your gender, payment details, phone number, invoice address, email address, name and address details and ip address.
We have a legitimate interest in doing this.
We store this information until your order has been completed and seven years hereafter (the legal retention period).

Registration:
Certain features of our service require you to register beforehand.
You will have to provide some information about yourself and choose a username and password for the account that we will set up for you.
For this purpose, we use your gender, payment details, ip address, name and
address details, email address, phone number and invoice address.
We have a legitimate interest in doing this.
We store this information until you close your account.
We will retain this data so that you do not have to re-enter it every time you visit our website, and in order to contact you in connection with the execution of the agreement, invoicing and payment, and to provide an overview of the products and services you have purchased from us.
Promotion Other than the advertisements on the website, we can inform you about new products or services:
• by e-mail You can object at all times against this promotional communication. Every e-mail contains a cancellation link.
You can also inform us through your account.

Location data:
if necessary, we may collect your location data (GPS). If that is the case, you will be asked to grant consent beforehand. This location data and other data can also be stored and processed by the provider of the navigation/mapping software, such as Google Maps, but the data could also be used by, for example, Google or Apple itself. We have no control over their actions. We recommend that you read the applicable privacy statement of the provider in question.

Publication:
We will not publish your customer data. Providing Data to Third Parties Except for the parties mentioned above, we do not under any circumstance provide your personal data to other companies or organisations, unless we are required so by law (for example, when the police demands access to personal data in case of a suspected crime).

Statistics:
We keep statistics on the use of our web shop Cookies Our web shop makes use of cookies. Cookies are small files in which we can store information, so that you do not have to fill that information again. We can also use them to see whether you are visiting us again. The first time you visit our web shop, we will show you a notification explaining our cookies and ask for your permission for the use of these cookies. You can disable the use of cookies through your browser setting, but some parts of our website may not work properly as a result of that.

Google Analytics:
We use Google Analytics to track visitors on our website and to get reports about how visitors use the website. We accepted the data processing agreement from Google. We do allow Google to use information obtained by Analytics for other Google services, and we anonymize the IP-adresses.

Security:
We take security measures to reduce misuse of and unauthorised access to personal data. We take the following measures in particular:
• We make use of secure connections (Secure Sockets Layer of SSL) to encrypt all information between you and our website when entering your personal data
• Security software such as a virus scanner and firewall
• Passwords for electronic systems
• Backups and encryption

Changes to this Privacy Statement:
We reserve the right to modify this statement. We recommend that you consult this statement on a regular basis, so that you remain informed of any changes. Inspection and Modification of your Data You can always contact us if you have any questions regarding our privacy policy or wish to review, modify or delete your personal data.

You have the following rights:

• Being informed on which personal data we have and what we are using it for;
• Inspection of the personal data that we keep from you;
• Having incorrect data corrected;
• Request to delete outdated personal data;
• Revoke your consent;
• Object to certain uses.

Please note that you always make clear who you are, so that we can assure that we do not modify or remove the data from the wrong person.

Complaints:
If you think that we are not helping you in the right way, you have the right to lodge a complaint at the authority. For The Netherlands, this is the Autoriteit Persoonsgegevens.

Contact details:

Igor & James®
Grote Waard 7
2675 BX Honselersdijk - The Netherlands
E-Mailaddress: info@igorjames.com

VAT Number: NL857677846B01
Chamber of Commerce: 68988575

IBAN: NL92INGB0007773593
Swift / BIC: INGBNL2A

Our Customer Service: support@igorjames.com